Help Center

Orders & Shipping
How do I track my order?
You can track your order by logging into your account on simplelyapparel.com or by using the tracking link in your shipping confirmation email.

What shipping methods do you offer?
We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Free standard shipping is available on orders over $100.

Do you ship internationally?
Yes, we ship to select international destinations. Shipping costs and delivery times vary by location and are calculated at checkout.

Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with original tags attached. Return processing may take 7-10 business days.

How do I start a return?
Initiate returns through your account on simplelyapparel.com. Once approved, you’ll receive a prepaid return label via email.

Can I exchange an item?
We currently don’t offer direct exchanges. To exchange an item, please return the original item and place a new order on simplelyapparel.com.

Products & Sizing
Where can I find size charts?
Size charts are available on each product page. We recommend reviewing measurements carefully before ordering.

How can I check product availability?
Product availability is shown on each product page. Items running low in stock will display a low stock notification.

Payments & Pricing
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely.

Are taxes included in the price?
Prices do not include sales tax. Applicable taxes will be calculated and displayed during checkout.

Account Management
How do I reset my password?
Click “Forgot Password” on the login page and follow the instructions sent to your email.

Can I modify my order information?
Order information can only be modified before orders ship. Contact us immediately through simplelyapparel.com if you need to make changes.

Care & Quality
How should I care for my garments?
Care instructions are provided on each garment’s label and product page. Following these instructions will help maintain quality.

What materials are used in your products?
Material information is listed on each product page. We use high-quality, sustainable materials whenever possible.

Technical Support
The website isn’t loading properly.
Try clearing your browser cache or using a different browser. Ensure your internet connection is stable and JavaScript is enabled.

I’m having trouble checking out.
Ensure all required fields are completed and your payment information is correct. Try using a different payment method if issues continue.

Company Information
Where are your products made?
Our products are manufactured in certified facilities that meet our quality and ethical standards. Learn more on simplelyapparel.com.

What is your sustainability policy?
We’re committed to sustainable practices throughout our supply chain. Detailed information is available on simplelyapparel.com.

Contact Us
For questions not covered here, please visit our contact page on simplelyapparel.com. Our customer service team typically responds within 24 hours during business days.

Order Deadlines
For holiday delivery, check our seasonal shipping deadlines on simplelyapparel.com. We recommend ordering early during peak seasons.

Product Information
Do you offer gift wrapping?
Currently, we don’t offer gift wrapping services. However, all items arrive in our signature packaging suitable for gifting.

Can I request a product restock?
Yes! You can sign up for restock notifications on product pages. We also welcome product suggestions through our contact form.